Terms of service

TERMS OF SERVICE

OVERVIEW Welcome to Firmstrong Bikes! The terms “we”, “us” and “our” refer to Firmstrong Bikes. Firmstrong Bikes operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Firmstrong Bikes is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products in our online stores. However, colors or product appearance may differ slightly depending on your device settings and screen configuration. We do not warrant that the quality of any products purchased by you will meet your expectations. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS Firmstrong Bikes reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Firmstrong Bikes confirms acceptance. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy. You represent that your purchases are for personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING Prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes, shipping, or handling charges. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You represent that the credit card information you provide is true and that you are authorized to use it.

SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, brands, text, images, and graphics, are owned by Firmstrong Bikes and are protected by U.S. and foreign copyright laws. You must not reproduce, distribute, modify, or transmit any of the material on the Services without our prior written consent. Firmstrong Bikes’s names, logos, and slogans are trademarks of Firmstrong Bikes or its affiliates.

SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools which we neither monitor nor have any control over. We provide access to such tools “as is” and “as available” without any warranties of any kind. Use of optional tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS The Services may contain hyperlinks to websites operated by third parties. We are not responsible for examining the content or accuracy of any third-party materials. Complaints regarding third-party products should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY Firmstrong Bikes is powered by Shopify. However, any sales and purchases you make in our Store are made directly with Firmstrong Bikes. You agree that Shopify is not responsible for any aspect of sales between you and Firmstrong Bikes and you release Shopify from all claims related to your transactions.

SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy and Shopify’s Privacy Policy.

SECTION 11 - FEEDBACK If you submit any reviews, suggestions, or feedback, you grant us a perpetual, worldwide license to use, reproduce, and display such Feedback for any purpose, including commercial use. We may monitor or remove Feedback that we determine to be unlawful or offensive.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on the Services that contains typographical errors or inaccuracies relating to pricing, promotions, and availability. We reserve the right to correct any errors and to change information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES You may not use the Services: (a) for any unlawful purpose; (b) to infringe upon our intellectual property; (c) to harass or harm any person; (d) to transmit viruses or malicious code; or (e) to scrape or collect personal information of others. We reserve the right to terminate your access for violating these Terms.

SECTION 14 - TERMINATION We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

SECTION 15 - DISCLAIMER OF WARRANTIES THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

SECTION 16 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PROVIDED BY LAW, Firmstrong Bikes AND ITS OFFICERS SHALL NOT BE LIABLE FOR ANY INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

SECTION 17 - INDEMNIFICATION You agree to indemnify and hold harmless Firmstrong Bikes and Shopify from any claims or demands, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms of Service or your violation of any law.

SECTION 18 - SEVERABILITY In the event that any provision of these Terms is determined to be unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed.

SECTION 19 - ENTIRE AGREEMENT These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us, superseding any prior versions.

SECTION 20 - GOVERNING LAW These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the State of California, USA.

SECTION 21 - CHANGES TO TERMS OF SERVICE We reserve the right to update or change any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes.

SECTION 22 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at help@firmstrong.com.

Firmstrong Bikes 1638 Adelia Ave, South El Monte, CA 91733 help@firmstrong.com 625-575-8932