Weeride Pro-Pilot Aluminum

$ 0.00

Sold Out

Share This

Description

Shipping

The Team at Firmstrong wanted to say thank you for supporting our business during these unprecedented times.

Due to the circumstances, we’ve had an extreme volume of orders. We’re working hard as we can to process and ship your orders on time. We have even added more team members to our customer service and shipping departments.

However, delivery times may be a bit longer than usual. Our daily capacity still has limitation with how many we can package securely for shipment and how many packages FedEx can physically fit on their trucks.

You may receive emails with shipment notifications and what to expect after your order, but the best practice is follow the FedEx or USPS tracking numbers when you receive them to get your estimated delivery date.

The best way to inquire about your order is through email. Please message help@firmstrongif you are inquiring about tracking information, expected delivery/shipping,

If you have any issues with your order that needs immediate attention, such as an incorrect shipping address, please use the Live-Chat feature on the website or call us at 877-238-1820

We thank you for your patience and understanding.

 

SHIPPING INFORMATION

We do our best to get every order shipped as soon as possible, typically orders will ship within 1 business day from the time that the order is placed.  All bikes ship via FedEx and come 80% assembled in a box.

Transit times and shipping cost vary by location.  Standard FedEx Ground rates apply, you will be able to see the shipping cost before finalizing any order.  For estimated transit times, please see the map below.

 

 

Warranty

 

STANDARD FIRMSTRONG BICYCLE WARRANTY

All Firmstrong bicycles are sold through authorized dealers only.  Any retail purchaser of our bicycles through one of our authorized dealers will be protected by a limited warranty stated as such:

1)      Frames, including forks, are warranted to be free of manufacturing defects in materials and workmanship for the life of the product.
2)      Components and parts are warranted to be free of manufacturing defects in materials and workmanship for six months from original date of purchase.

If you have a claim that falls under our warranty policy, please contact the Firmstrong authorized dealer in which you purchased the bicycle and they will facilitate the warranty claim for you.  Any parts that have been deemed defective during the warranty period will either be repaired or replaced by parts of equal or greater value.  As such, it is purely at the discretion of the manufacturer and it is the sole remedy of the warranty.  

THIS WARRANTY DOES NOT COVER

1)      Damage, failure or loss resulting from normal wear and tear.
2)      Damaged, failure or loss resulting from an accident.
3)      Damage, failure or loss caused by abuse, misuse or neglect.
4)      Damage, failure or loss caused by improper assembly, improper repair or improper maintenance of bicycles and components.
5)      Damage, failure or loss caused by any alterations or modifications.  Warranty will be fully voided by any alterations or modifications to the frame, forks or components.
6)      Gear or brake adjustments.
7)      Tires and tubes.
8)      Shipment charges for replacement parts.

Warranty covers only the first owner/purchaser, it is non-transferable and applies only to Firmstrong bicycles purchased through an authorized dealer.  

We love our bicycles and we are confident that they are great quality products.  We also care very much about our customers, so please exercise caution at all times when riding a Firmstrong bicycle.  It is the owner’s responsibility to inspect the bicycle before each and every ride and it is the owner’s responsibility to follow all standard bicycle safety precautions.  Please check your local laws regarding bicycle safety.  Always wear an ANSI approved safety helmet and always utilize proper lighting equipment when riding at night.  Reflectors alone are not enough.  Failure to use approved safety equipment could result in injury or death.

If you have questions about our warranty, please contact us.      

LEGALITIES

If any product is subject to federal or state consumer warranty laws, our statement of limited warranty included with the product applies in place of these warranties.  Our warranty replaces any other warranty, expressed or implied, including the implied warranties of merchantability and fitness for a particular purpose.  Under no circumstances are we liable for third-party claims against you for losses or damages; including losses of or damages to records or data; consequential damage (including lost profits or savings) or incidental damages.  Purchaser agrees that the total of any and all liability, regardless of fault, shall be limited to the total of your bicycle purchase with Seller.  This limitation on warranty and liability is part of the terms of sale, constitutes a binding agreement and may be enforced against you.  The laws of the State of California shall govern this agreement.  The parties hereby agree that any dispute relating to the products sold hereunder shall be subject to the jurisdiction and venue of the courts of Los Angeles, California. 

Also Available In

Cart

Trustpilot